iPhone på WWW langsomt men tests er hurtige

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Holger
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iPhone på WWW langsomt men tests er hurtige

Indlæg Skrevet: 13. nov 2019, 11:38

Har et noget mystisk problem:

Min iPhone er pludselig fra i morges utroligt langsom på WWW (via Safari) og i fx YouTube. Vi taler sneglelangsomt eller komplet timeout hele tiden.

Men hvis jeg tester iPhonens hastighed via Ookla speed appen, så er der fuld hul igennem til Waoo og andre (et sted mellem 150 og 200 Mbit), så det er kun i real life problemet opstår.

Alle andre devices (iMac, iPad o.a. kører fint) på samme netværk.

Jeg har force quittet alle apps, lukket og genstartet telefonen, prøvet andet netværk. genstartet routeren, osv.

WHAT GIVES? :?: Det er som om jeg bliver udelukket/throttlet kun på telefonen og kun gennem real life apps - ikke speedtesten på samme telefon... bizart.
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Re: iPhone på WWW langsomt men tests er hurtige

Indlæg Skrevet: 13. nov 2019, 12:03

Først vil jeg prøve en soft-reset på telefonen. Hold Power og homeknappen nede samtidig til den genstarter, giv slip når du ser et Apple Logo i boot.

Nogle gange er det nok at slå flytilstand til og fra igen.

Følgende 2 forslag er fra: https://www.ikream.com/2019/11/how-to-f ... uide-34874

Fourth solution: Forget your Wi-Fi network then connect again.
If a corrupted Wi-Fi network has something to do with it, then deleting that problematic network would be necessary. A network can also become corrupted from an update especially when the update came with automatic network settings overrides. To clear this out, forget your Wi-Fi network then set it up as new. Here’s how:

Access Settings from the Home screen.
Select Wi-Fi menu. If it’s disabled, just tap the switch to enable it.
You will then be prompted with the list of available networks. Select your Wi-Fi network and then tap the information (i) icon next to the SSID of the Wi-Fi network name.
Select the Forget This Network option.
Tap Forget when asked to confirm the network deletion.
Removing all saved Wi-Fi networks is also recommended to prevent any of these networks to cause conflicts to the Wi-Fi network that you’re using. After deleting all saved Wi-Fi networks, perform a soft reset on your iPhone XS to remove network cache and likewise to clear your phone’s memory.

After it reboots, head back to Settings-> Wi-Fi menu then toggle the switch to turn Wi-Fi on. Your phone will then scan for available networks in range. Select your Wi-Fi network in the list and follow the on-screen instructions to connect successfully.

You can also enable and connect to your Wi-Fi network straight from the control center. This is one of the new iOS 13 features that allows you to enable, scan and connect to a desired Wi-Fi network straight from the Control Center.


Fifth solution: Reset network settings to fix your iPhone XS iOS 13 internet that’s very slow.
If the network settings have been overridden by the iOS update, it may cause your phone’s internet connection to go very slow. Misconfigured or incorrect settings can be rectified by performing a reset on the network settings. Doing so will erase all saved network settings on your device and revert it to the default configurations. Just follow these simple steps:

Access Settings from the Home screen.
Tap General.
Scroll down to and then select Reset.
Tap the Reset Network Settings option.
Enter your device passcode once prompted.
Then tap to confirm network settings reset.
Once the reset is completed, your phone will reboot automatically and apply the default configurations. Since all original values and options have been restored including Wi-Fi networks, you’ll need to set it up again. After connecting to a Wi-Fi network, open your browser and check if you’re able to browse the internet with a good speed.
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Holger
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Re: iPhone på WWW langsomt men tests er hurtige

Indlæg Skrevet: 13. nov 2019, 12:16

Tak, jeg prøver de forskellige ting her. Har soft resettet uden held.
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Re: iPhone på WWW langsomt men tests er hurtige

Indlæg Skrevet: 13. nov 2019, 12:23

Hald skrev:Først vil jeg prøve en soft-reset på telefonen. Hold Power og homeknappen nede samtidig til den genstarter, giv slip når du ser et Apple Logo i boot.

Done, men altså ikke på den måde. Power + Home tager et billede her også selvom jeg holder dem nede i lang tid. Power alene + slide off lukker den ned her.

Nogle gange er det nok at slå flytilstand til og fra igen.

Done.

Fourth solution: Forget your Wi-Fi network then connect again.

If a corrupted Wi-Fi network has something to do with it, then deleting that problematic network would be necessary. A network can also become corrupted from an update especially when the update came with automatic network settings overrides. To clear this out, forget your Wi-Fi network then set it up as new. Here’s how:

Access Settings from the Home screen.
Select Wi-Fi menu. If it’s disabled, just tap the switch to enable it.
You will then be prompted with the list of available networks. Select your Wi-Fi network and then tap the information (i) icon next to the SSID of the Wi-Fi network name.
Select the Forget This Network option.
Tap Forget when asked to confirm the network deletion.
Removing all saved Wi-Fi networks is also recommended to prevent any of these networks to cause conflicts to the Wi-Fi network that you’re using. After deleting all saved Wi-Fi networks, perform a soft reset on your iPhone XS to remove network cache and likewise to clear your phone’s memory.

After it reboots, head back to Settings-> Wi-Fi menu then toggle the switch to turn Wi-Fi on. Your phone will then scan for available networks in range. Select your Wi-Fi network in the list and follow the on-screen instructions to connect successfully.

Done.
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Re: iPhone på WWW langsomt men tests er hurtige

Indlæg Skrevet: 13. nov 2019, 12:35

Find nærmeste mobilmast & reset.
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Re: iPhone på WWW langsomt men tests er hurtige

Indlæg Skrevet: 13. nov 2019, 12:43

Why?

Det er ikke mobilnetværk, men Wi-Fi. Hvad mener du mobilmasten påvirker her og hvorfor er speedtests gode men reel brug lavt?

Mobildata kører fint, ingen timeouts.
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Re: iPhone på WWW langsomt men tests er hurtige

Indlæg Skrevet: 13. nov 2019, 12:54

Hald skrev:Først vil jeg prøve en soft-reset på telefonen. Hold Power og homeknappen nede samtidig til den genstarter, giv slip når du ser et Apple Logo i boot.

Nogle gange er det nok at slå flytilstand til og fra igen.

Følgende 2 forslag er fra: https://www.ikream.com/2019/11/how-to-f ... uide-34874

Fourth solution: Forget your Wi-Fi network then connect again.
If a corrupted Wi-Fi network has something to do with it, then deleting that problematic network would be necessary. A network can also become corrupted from an update especially when the update came with automatic network settings overrides. To clear this out, forget your Wi-Fi network then set it up as new. Here’s how:

Access Settings from the Home screen.
Select Wi-Fi menu. If it’s disabled, just tap the switch to enable it.
You will then be prompted with the list of available networks. Select your Wi-Fi network and then tap the information (i) icon next to the SSID of the Wi-Fi network name.
Select the Forget This Network option.
Tap Forget when asked to confirm the network deletion.
Removing all saved Wi-Fi networks is also recommended to prevent any of these networks to cause conflicts to the Wi-Fi network that you’re using. After deleting all saved Wi-Fi networks, perform a soft reset on your iPhone XS to remove network cache and likewise to clear your phone’s memory.

After it reboots, head back to Settings-> Wi-Fi menu then toggle the switch to turn Wi-Fi on. Your phone will then scan for available networks in range. Select your Wi-Fi network in the list and follow the on-screen instructions to connect successfully.

You can also enable and connect to your Wi-Fi network straight from the control center. This is one of the new iOS 13 features that allows you to enable, scan and connect to a desired Wi-Fi network straight from the Control Center.


Fifth solution: Reset network settings to fix your iPhone XS iOS 13 internet that’s very slow.
If the network settings have been overridden by the iOS update, it may cause your phone’s internet connection to go very slow. Misconfigured or incorrect settings can be rectified by performing a reset on the network settings. Doing so will erase all saved network settings on your device and revert it to the default configurations. Just follow these simple steps:

Access Settings from the Home screen.
Tap General.
Scroll down to and then select Reset.
Tap the Reset Network Settings option.
Enter your device passcode once prompted.
Then tap to confirm network settings reset.
Once the reset is completed, your phone will reboot automatically and apply the default configurations. Since all original values and options have been restored including Wi-Fi networks, you’ll need to set it up again. After connecting to a Wi-Fi network, open your browser and check if you’re able to browse the internet with a good speed.

Har prøvet alle tingene nu, uden held :-/

Nu virker Ookla speedtest heller ikke p.t. Fandme mærkeligt.
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Re: iPhone på WWW langsomt men tests er hurtige

Indlæg Skrevet: 13. nov 2019, 13:02

Og der står ikke et eller andet underligt i DNS indstillingerne på wifi forbindelsen?
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Re: iPhone på WWW langsomt men tests er hurtige

Indlæg Skrevet: 13. nov 2019, 13:09

Nej, standard. Og det virker jo med alle andre 20 devices.

Jeg vender tilbage med update, hvis jeg fixer det :)
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Re: iPhone på WWW langsomt men tests er hurtige

Indlæg Skrevet: 13. nov 2019, 13:16

hmm nitte..

Hvis du har en anden telefon der har god 3G/4G dækning, så prøv evt at dele internet fra den, og så tage din iPhone med problemet og koble til den via Wifi for at se hvordan den så opfører sig.
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Re: iPhone på WWW langsomt men tests er hurtige

Indlæg Skrevet: 13. nov 2019, 13:16

Vi havde samme prob her med 1 af 2 iPhones. Xs og xs max(eller hvad den hedder) det var max der havde probs.
Vi har 2gz og 5gz på routeren. Det hjalp at skifte lidt rundt
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Re: iPhone på WWW langsomt men tests er hurtige

Indlæg Skrevet: 13. nov 2019, 13:32

Hald skrev:Access Settings from the Home screen. Tap General. Scroll down to and then select Reset. Tap the Reset Network Settings option. Enter your device passcode once prompted.

Næh, havde misset denne sidste ting!

Hurra, nu kører det satme på fuld knald og stabilt igen. :clap: :clap: :clap: Tak! Det er nok det trick jeg så vil prøve først en anden gang.

Vi havde strømafbrydelse i nat, måske har noget i kommunikationen med den afbrudte router sat sig galt i halsen på iPhonen.

Havde ellers prøvede følgende:

· Force quite all running apps
· Turned Wi-Fi on and off
· Switched between 2G and 5G networks
· Turned Airplane mode on and off
· Forgot and re-registered networks
· Soft resetted the iPhone
· Rebooted the fibre box, routers and switches
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Re: iPhone på WWW langsomt men tests er hurtige

Indlæg Skrevet: 13. nov 2019, 13:41

Feeeeedt at det blev løst!
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Re: iPhone på WWW langsomt men tests er hurtige

Indlæg Skrevet: 13. nov 2019, 13:43

Er denne separate network reset funktion noget relativt nyt i iOS? Har ikke set den før ellers var jeg nok sprunget på den af mig selv noget før.
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Re: iPhone på WWW langsomt men tests er hurtige

Indlæg Skrevet: 13. nov 2019, 13:58

Ja det må den næsten være, jeg har aldrig brugt den.
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Re: iPhone på WWW langsomt men tests er hurtige

Indlæg Skrevet: 13. nov 2019, 16:53

Holger skrev:Tap the Reset Network Settings option. Enter your device passcode once prompted.

Den funktion benytter jeg altid som udgangspunkt, hvis der er ged i den med netværket. :thumbup:
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